Refund & Cancellation Policy

Effective Date: 5th September 2024

Introduction

At Litebudgetdeals.com, a service of Almar International Limited, we prioritize clarity and convenience in handling your bookings. This Refund & Cancellation Policy outlines how cancellations, refunds, and booking modifications for flights, hotels, and other travel-related services booked through www.Litebudgetdeals.com are processed. Please read this policy carefully before making a booking.

1. Pricing and Currency

All transactions on Litebudgetdeals.com are processed in United States Dollars (USD). Prices may fluctuate based on demand, availability, and travel seasonality (e.g., holidays). Once a payment is made, prices are confirmed but may still be subject to change without prior notification due to external factors.

2. Cancellation Guidelines and Fees

Cancellations are subject to specific timeframes and potential fees:

• Flight Cancellations: Must be requested at least 24 hours before the scheduled departure time for a refund. Any cancellations within 24 hours may incur penalties according to the airline's specific policies.
• Hotel Cancellations: For hotel bookings, cancellations must be made at least 48 hours before check-in to be eligible for a refund. Some hotels may impose cancellation fees depending on their terms.
• Package Deals: Cancellations for package bookings (including both flights and hotels) require at least 7 days' notice. Some components of the package, such as discounted flights, may be non-refundable.
• Once a booking is confirmed, any cancellation request will incur a cancellation fee. If a booking cannot be completed due to an error on our side, a full refund will be issued without any cancellation charge.

3. Refund Processing

All eligible refunds will be processed within 7-10 business days after receiving the cancellation request. Refunds will be credited back to the original payment method used for the transaction. Please note that processing times may vary depending on your bank or payment provider.

4. Modification of Bookings

Should you need to make changes after confirming your booking, the following applies:

• A modification fee of $60 will be charged for each change (e.g., altering travel dates, departure location, or tour selection), unless stated otherwise for specific services.
• Adding additional passengers will only incur the difference in fare. However, once added, they cannot be removed without incurring cancellation penalties.
• Changes in flight schedules and dates are allowed based on airline policy, with applicable change fees imposed by both the airline and Litebudgetdeals.com.

5. Non-Refundable Services

Certain items and services are non-refundable, including:

• Special Airfares: Some discounted or promotional airfares may be non-refundable. Check the terms during the booking process.
• Hotel Extensions: Once a hotel stay extension is confirmed, it becomes non-refundable.

Additionally, no refunds will be provided for any unused services once the trip has commenced.

6. Flight Delays and Cancellations

In the event of flight cancellations or delays:

• Cancelled Flights: If the airline cancels your flight, you are entitled to a full refund.
• Significant Delays: Refunds for delayed flights are subject to U.S. Department of Transportation (DOT) guidelines, which evaluate each case individually, considering factors like delay length and personal circumstances.
• Class Downgrades: If the class of service (e.g., from business to economy) is downgraded due to an airline-initiated change, you will be refunded the difference in fare.

7. Optional Service Refunds

If optional services such as baggage fees, seat upgrades, or onboard Wi-Fi are purchased but become unavailable due to flight cancellations or significant delays, you are eligible for a refund of those fees.

8. Airline-Specific Policies

For voluntary changes initiated by the passenger, specific fare rules and penalties set by the airline will apply. In cases of involuntary changes such as airline-initiated schedule changes, no airline change fee will be applied, although Litebudgetdeals.com may still charge a $50 modification fee.

9. Baggage Claims and Lost Luggage

In the event that the airline loses your baggage:

• You are entitled to a refund of any baggage fees charged if the baggage is officially declared lost, based on the airline's policy (usually between 5 to 14 days after the flight).
• Litebudgetdeals.com can only assist in the claims process but bears no direct responsibility for the airline's handling of baggage.

10. Fully Refundable Tickets

Tickets designated as fully refundable allow you to cancel and receive a full refund, provided the ticket has not been used. Conditions for refundable tickets will be detailed during the booking process.

11. 24-Hour Cancellation Policy

If a flight is booked at least seven days before departure, you are entitled to cancel your reservation within 24 hours of booking and receive applicable refund, provided no changes have been made and the cancellation falls within the allotted timeframe.

12. Limitations of Liability

Our liability is limited to the total value of the service or product purchased. Litebudgetdeals.com will not be liable for any direct, indirect, incidental, or consequential damages, including lost data, revenue, or personal injury, arising from the use of the website or the services provided.

13. Schedule Adjustments

We are not responsible for schedule changes made by airlines. In the event of significant schedule adjustments, you may be eligible for a refund depending on the airline's policy.

14. Requesting Refunds or Cancellations

All requests for cancellations or refunds must be made directly through Litebudgetdeals.com or by contacting our support team at help@litebudgetdeals.com. We encourage all customers to review booking terms carefully prior to confirming their purchase.

15. Contact Information

For any questions regarding this Refund & Cancellation Policy, please contact us at:

• Almar International Limited
• Address: Unit-S, 1/F Mau Lam Commercial Building, 16-18 Mau Lam Street, Jordan, Kowloon, Hong Kong-999077
• Email: help@litebudgetdeals.com